Terms of service
What the service does
FormWatcher tests whether the conversion journeys on a website can be completed, and reports what it observed. It is a monitoring and diagnostic tool.
What it does not guarantee
A passing result means the journeys we tested worked at the time we tested them, to the point we tested them. It is not a guarantee that your website will capture every lead, and a scan that finds nothing is not a warranty that nothing is wrong.
Scanning websites
You may run a free scan on any publicly accessible website. Deeper testing — anything that submits a form or creates a record — requires you to confirm you are authorised to test that domain. You are responsible for having that authority.
Acceptable use
Do not use FormWatcher to load-test, disrupt, or repeatedly probe websites you do not control. We rate-limit scans per domain and may suspend accounts that attempt to work around those limits.
Subscriptions
Paid plans renew automatically until cancelled. Cancelling stops future renewals and keeps your access until the end of the period you have paid for. Your data is retained so you can return.
Liability
The service is provided as-is. We are not liable for lost business resulting from a website fault we did not detect, or from a fault we reported that was not acted upon.